EASY RETURNS
We hope you love what you ordered from and we want you to be fully satisfied with every item you purchase. If you are not satisfied, you may return the item(s) for a refund of the purchase price subject to these guidelines.
Note that shipping charges are not refundable.
Paid Return Shipping
For convenient return processing, use the pre-paid, pre-addressed label included in your order package (for addresses in the 48 continental United States only). Please note, we will deduct $6.95 from your refund for shipping.
- All products must be returned in unworn, unwashed condition with the price tickets attached.
- All merchandise must be returned in its original packing materials.
- Include order summary section of the enclosed shipping invoice and indicate the appropriate reason code next to the item ordered (please keep a copy for your records).
- Use the pre-paid return label (included in your order package) to send to our fulfillment center.
- No postage is required. The fixed shipping rate of $6.95 will be deducted from your refund. You will not be charged postage until the return is processed.
- Refunds in the same form of original payment will be issued within 30 days of receiving the returned order/item(s) at our fulfillment center. Please allow up to two billing cycles for a credit to appear on your credit card statement.
- Credit for gift returns will be issued to the original purchaser, minus the $6.95 pre-paid return fee.
- To ensure proper refund processing, do not reproduce the pre-paid label.
Standard Return Shipping
If you prefer, you may purchase postage at any post office or parcel shipping location you choose.
- If you do not wish to use the pre-paid return label, we recommend that all returns be sent with a traceable carrier such as USPS, UPS or FedEx. Keep the return tracking number from the package you are returning to ensure that the package is returned to our warehouse